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GOOD FOOD & DRINK
Mountain Views News Saturday, March 26, 2011
WHY DID THEY DO THAT??
Savor The Flavor Customers Step Up to Taste
Test Potential New Products for Gourmet Food
Shop Photo and Story by Chris Bertrand
Savor the Flavor patrons answered the email call for taste testers for Friday’s event. The
gourmet food shop on Kersting Court in Sierra Madre just received its first batch of tasting
samples from the National Association for the Specialty Food Trade (NASFT).
Mother and daughter team, Karen Keegan and Madeleine Romo invited their patrons to
evaluate potential products to carry in the shop, and to forward the consumer responses
back to the trade group.
The group tried Thai soup, cherry balsamic vinegar, masala Indian spice products, apple
granola, hummus chips and key lime truffles. The first group put the hummus chips, the
balsamic and the Key lime truffles at the top of the list.
To sign up for news of future taste test events and other foodie news, visit www.
SavorTheFlavor.net
Sit down restaurants typically assign a 18% service charge (gratuity) for larger dining parties
and urge that the meal is inventoried on a single check, in plain words, no separate
checks. Why do they do this? The reason is rather elementary, my dear diner…
The server (and let’s pray this is your common experience) is spending a majority of their
time with you, forsaking other tables. Having one large party doesn’t lend the server the
opportunity to accept other, or very few additional tables. It is an insurance policy set forth
by the restaurants. They insure that the server will earn their 18%, thus assuring a generous
tip for their staff. As for separate checks, I have routinely found that restaurants will let
you utilize this measure if it isn’t busy, but if it is busy, the allowance of the act becomes the
server’s worse nightmare.
Imagine a party of 8, at the end of the meal, “Please divide the check four ways, and please
figure out party ‘A’s’ bill, because they drank more then us.” The server now goes back to the
computer and sifts through all of the various items and you have now left the expertise of a
server at that point and entered the world of
logistical mathematics. If the server was able
to administer to other tables in the restaurant, they now become acutely aware that their
smiling food and drink magician has vanished. Many managers will gladly waive the 18% if
you aren’t satisfied with the server’s performance.
Just some food for thought, and the bill.
I have to tell you, I am so impressed when a server or bartender
remembers my name, and when they remember
my drink as well, I am floored. I stopped over at Smitty’s
in Pasadena the other night and I haven’t been there in
months. A reassuring voice greets me, “Hey Peter, how are
you, cold glass of bubbly?” Now that is service. Hats off to
Patrick!!! I may call you to find my keys.
Speaking of....
This week starts the Pasadena Restaurant week. Visit your
local eatery for plated bargains and full course meals. Take
the opportunity to seat yourself in a restaurant you have
never been.
Email me at thechefknows@yahoo.com with your
thoughts. Join me every Saturday and Sunday evening on
Charter 101 at 7 PM and on KABC Talk Radio 790 AM
Sunday afternoons.
TABLE FOR TWO by Peter Dills
Happy EasterCelebrate Easter in the perfect cup of tea.
75 N. Baldwin Ave., Sierra Madre, CA 91024 | RSVP (626) 355-0045
OpenTues - Sat11am - 4pmSundays
open forgroups
of 20
or morePrivate SpaceAvailable
for Bridal &
Baby Showers,
Birthdaysand
Special
Occasions
Kiwanisclubofsierramadreboot-skootin'danceandchilicook-offFundraiser*
May7,20116p.m.to10p.m.
Tickets$25.00LineDancingInstructionGoodFood!—GreatFun!
NoHostBarTheSierraMadreRoom611E.SierraMadreBlvd.
SierraMadre,CAFormoreinformationpleasecall626.355.2335or626.355.8333*proceedstofundPaulMagarismini-grantprogramsandotherchartableactivities
Mountain Views News 80 W Sierra Madre Blvd. No. 327 Sierra Madre, Ca. 91024 Office: 626.355.2737 Fax: 626.609.3285 Email: editor@mtnviewsnews.com Website: www.mtnviewsnews.com
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