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BUSINESS NEWS & TRENDS
Mountain Views News Saturday, January 12, 2013
BUSINESS TODAY
The latest on Business News, Trends and Techniques
AS BAD AS IT GETS
By La Quetta M. Shamblee, MBA
The New York Times is reporting that its internal network has been under attack from state-
sponsored Chinese hackers for the past four months. The email accounts of several reporters working
on a story considered critical of high-ranking government officials were targeted and infiltrated and
the passwords of every single NYT employee was compromised in the process.
While the Times is being very open about this incident the paper is insistent that no customer data
was breached during the assault. Security experts brought in to deal with break-in have commented
that the attack was consistent with other breaches committed cyber spies associated with the Chinese
military against targets they’ve considered to be critical of official Chinese policies and practices.
And, while the Times also had been on guard for security breaches for some time now, the company
was informed by its ISP of suspicious activity in the fall of 2012. By that time the attack was well
underway and had been so for almost 2 months. The apparent targets of the attack were the accounts
of reporters assigned to the Times’ China and South Asia desk. The security experts in charge of
the cleanup estimate that as many as 45 pieces of custom malware code, some consisting of remote
access tools, which had the net effect of giving the attackers the run of the network. Although they
group had apparently unfettered access to the Times’ network resources and could have caused the
potential destruction of network resources, havoc for havoc’s sake is not what they were after. Based
on evidence and log-tracking the attackers used a botnet of compromised computers around the US
to obscure the source of the attack. They then infected computers at the Times with malware and used
the malicious code to install remote access tools on other target systems that allowed them to then
gather more information from the network. The hackers then used cracked passwords to access other
systems and created a custom program built to infiltrate the Times’ email servers in order to search
for items of interest.
Since the time of the breach the backdoors used by the hackers have been shut down and the servers
used to control the botnet have been blocked. State-sponsored hacking has targeted major media
companies for years and has had a large degree of success repeatedly breaching the networks of
newsgathering agencies. The US government has been investigating these incidents for the last few
years and considers hacking a national-security issue of top-priority.
YES, IT’S HERE TO STAY!
Digital social media is here to stay and it is growing
exponentially. Yes, it has leveled the playing field
for the David CEO’s and owners of small business,
against the Goliaths of multibillion corporations
in key areas of operations like communicating
with customers and processing sales. But it has
also created a style of communicating that appears
frantic with the unrelenting feed of postings, texts,
pins and tweets. Because of the nature of this online
culture, it is imperative to develop a marketing plan
for your business activities that focuses on a limited
number of social media platforms.
It seems there is a new “must use” social media tool
introduced every six months – Facebook, LinkedIn,
Twitter, Pinterest, Instagrams, and the list keeps
growing …. which is why it is so important to select
and master a primary set of tools for your business.
This way you will be able to determine if the return
on your time and resources invested in social media
is worthwhile. The traditional measurements
to assign a value to money spent on advertising
focus on the total number of (potential) customers
reached, the sets of “eyeballs” that will see your ad(s)
and the pairs of ears that will hear your radio ad(s).
These are becoming less important as the options
for digital media have become broader and easier
to use.
Anyone who uses social media using a computer or
smart phone is connected to receive an onslaught
of advertising messages. It also allows anyone to
become an instant broadcaster. The ease-of-use has
set the stage for millions of users who proudly tout
their huge numbers of “friends” and “followers” as
validation of their online fame and success. These
individuals are filling their coffers with digital
affirmations of their latest posting of a personal
photo or opinion about the media’s most pressing
stories for the week.
Making the distinction between personal use and
business use is an important point for entrepreneurs.
Using social media is one thing, but making sure
it’s useful for business requires a well-thought
plan. There is one key question to help make that
distinction clear: “How do I use social media to
increase my bottomline?”
It is also useful to ask other questions that relate to
how social media may contribute to your profits.
This will help you develop an approach to ensure
that you are using social media in a way that really
works to your advantage. You will need to ascertain
if you use of social media has been a factor in
bringing in new customers or increasing sales to
existing customers. If yes, identify the specific tools
(i.e. Twitter, Facebook), marketing activities, ads,
or campaigns that have generated the increased
sales and determine how to strengthen and repeat
the activity within a appropriate time cycle. If not,
determine if your clientele is primarily “walk-in” –
if so, you may need to figure out if they respond to
special offers or seasonal promotions.
Then take a look at everything that will contribute
to answering that question with positive and
profitable results. If your current social media
activities are not translating into more customers
within a reasonable time frame, it’s important to try
something different. It’s all about integrating the
tools that make sense for your business. If the ones
you are currently using are not working, then find
the ones that will work.
Serious entrepreneurs understand the uselessness
of increased visibility and brand exposure. But we
also understand that we must use social media to do
more than generate a constant stream of lookie loos
and window shoppers who have little to no chance
of becoming paying customers.
FIVE IDEAS TO JUMP START YOUR SOCIAL
MEDIA IN 2013
1. Reach out to your existing customers with an email campaign and let them know you are
ready for more business.
2. Start creating great content that is gobbled up socially. Become a content provider. If you
can’t come up with your own original content, order some curated content and share that. There
are several ways you can curate the web to find great content. You can use Google Alerts or install a
news feed channel on your Facebook page that searches for trending news about a specific topic or
industry.
3. Update your web site and tell people about it on social media and in your email campaigns.
4. Create visual info-graphics to make some of your complicated information easier to digest.
Use visuals to make it easy for people to understand what you offer and how it can make their lives
easier.
5. Get visual. Come up with interesting photos to share, post to Instagram, Pinterest or
Facebook and ask your audience to come up with the caption. Try to get more interaction with your
posts by asking for participation.
About MJ: MJ and her brother David own HUTdogs, a creative services business that specializes
in Internet Marketing strategies and Social Media Education for businesses and non-profits. “Like”
them on Facebook for trending news in social media, internet marketing and other helpful tips, www.
facebook.com/hutdogs.
Sign up for their upcoming classes and presentations at: www.hutdogs.com/workshops/schedule
DOLLARS AND ENTS
By Carl Davis, CIMA
IS IT TIME TO PUT YOUR BUDGET ON A DIET?
As we settle into the New Year, it’s the perfect time to think about self improvement. Losing a few
pounds, reaching a personal goal and getting the financial house in order are all great ideas. If you’re
looking to reach a financial goal in the next few years, there are many “financial diets” you can adopt
to better manage your household budget and allocate more of your income for savings. Consider
doing a few – or all – of the following things to help you.
Keep a money journal. Just like dieters often begin by tracking what they consume each day, try to
make a habit of tracking and recording where your money really goes each day. Write down what you
spend each day on gas, coffee, food, clothing and other essential and discretionary expenses. Once
you have weekly averages for all of your expenses, you can identify areas where you can start saving
here and there by making small, easy adjustments – or bigger changes where you may be largely
overspending.
Slim down your utility costs. When was the last time you negotiated better rates with your satellite or
cable company or cell phone provider? Pick up the phone and start dialing for possible savings. Even
your local gas and electric companies offer discounts designed to help you save money each month.
For example, installing a programmable thermostat to control your air conditioner and furnace will
quickly pay for itself and help you save on utility costs well into the future.
Count dollars like calories. You know how easy it is to spend $10. So put $3,650 back in your pocket
each year by eliminating $10 per day from your daily expenses. You may buy specialty lattes or bottled
water or soda, and eat out more frequently than you even imagine. Keep track of your success and
congratulate yourself every so often by indulging in something you’ve cut back on.
Dine out less frequently. Many of us grab lunch and dinner out far more than we realize. Take stock
of you and your family’s eating habits and consider having friends over for a potluck or appetizers
instead. Eliminating one or two dining out events per week can easily save you $80 per month. That’s
nearly $1,000 per year that you can put to good use.
Downsize your shopping trips. As the U.S. economy yearns for more consumer spending, the
availability of discounts and coupons is prevalent. Register to receive emails from discount aggregators
to track and save on the products and services you normally buy. Before making a purchase, search
online for discount codes and special offers. If you’re a teacher, veteran or active military, you may
qualify for special discounts at some of the stores where you shop regularly. Just ask the store clerk
when making your purchase.
Take care of yourself. The average trip to urgent care costs about $100, while the average cost for
an emergency room visit can exceed $500. There are, of course, appropriate times to use both kinds
of care, but it’s important to understand where to go for health services. Also, remember to take full
advantage of the best employer-sponsored health care plan for you, and consider if a flexible spending
account or health savings account is a better option.
There are many ways to put your budget on a diet and create opportunities to save more for your
future. If you’re unsure about how to start, consider working with a professional financial advisor. He
or she can help you establish a sustainable financial plan and achieve your New Year’s financial goals.
Carl H Davis, CIMA®, CRPC® is a Financial Advisor and Vice President with Ameriprise Financial
Services, Inc. in Los Angeles , CA He specializes in fee-based financial planning and asset management
strategies and has been in practice for 36 years. To contact him at 310-954-2566 or via email @
carl.h.davis@ampf.com, or at 10880 Wilshire Blvd, Los Angeles CA 90024
Brokerage, investment and financial advisory services are made available through Ameriprise Financial Services, Inc. Member FINRA and SIPC.
This communication is published in the United States for residents of California only
© 2013 Ameriprise Financial, Inc. All rights reserved. File # 149484
OUT TO PASTOR
A Weekly Religion Column by Rev. James Snyder
AS THINGS STAND NOW, I THINK I’LL SIT DOWN
One thing about me that has
not changed all these years is
that I refuse to waste my time
on anything not important.
There is too much to do in
this world to waste time on
unimportant things.
This, however, sometimes gets me in trouble with
the Gracious Mistress of the Parsonage. Do not let
this get back to her, but I sometimes refer to it as
the GMP syndrome. She is standing up about something
and I am sitting in my easy chair not knowing
what she's talking about.
My wife's idea of what is important sometimes
does not jive with my sense of importance. The
real problem is that I do not understand what she
thinks is important and she, on the other hand, does
not understand that I do not think it is important.
On those rare occasions when our sense of what
is important collides, we celebrate. That is what is
important.
She thinks she won, and I know I won. Does it
really matter? Very few times in life do we both get
what we want. When that happens she stands up
and gloats, while I sit down and grin.
I am not sure what the difference is between a gloat
and a grin, but then, does it really matter?
I must confess we are on a different wavelength at
times. The only time our waves are synchronized is
when I am driving out of the driveway and waving
goodbye and her returning the jester.
Do not get me wrong, we have been a marvelous
working team for more years than I can remember.
Of course, that does not mean anything because
I cannot remember yesterday. However, we have
worked together most marvelously for many years
and I look forward to many more years of such marital
shenanigans.
In spite of that, we have our differences. One of
the great differences we have is in the definition of
importance. It is a rare day in June when our definitions
are united in holy macaroni and cheese. It
does happen though and we both revel in those
moments.
It is wonderful when we can stand together on
some project or some issue. Now that I think of it,
I believe we stand together more often than I have
given credit.
The thing that makes our relationship so marvelous
and wonderful is that we allow the other person to
have their differences. She is a broccoli [yuck] kind
of a person and I on the other hand am an Apple
Fritter kind of person.
It just goes to show there are certain things that a
person should stand for and then there are things
that really do not matter.
Looking out at the world, I notice a few things I
just cannot stand for. Some do not make any difference
one way or the other, while others really makes
a difference. The problem is by the time we understand
the significance of something we are too old
to do anything about it.
The Pennsylvania Dutch have a wonderful saying,
"We grow too soon old and too late smart." By the
time we have grown enough to become smart about
something that something is no longer in vogue. At
my age, of course, I am learning that I cannot stand
too long for anything.
Out in the world of politics and religion, people
are always coming up with solutions to nonexistent
problems. It takes a good politician and religious
person to spend a lot of time working on a solution
of which there is no problem.
Our world is full of problems, to be sure. It would
be a rare day when people would get their heads together
and work on problems. All we have today are
solutions. The trouble is finding the right solution
for the right problem.
Only in politics and in religion can we spend all
our time working on a solution that does not address
any particular problem. As this stands today,
I think I am just going to sit down and let it go by,
because it will.
My father taught me the most important thing in
life was never to try to fix something that ain't broken...
or ain't broken too bad. It is amazing what a
little duck tape can do to put off fixing something
that is not broken too bad. Not every crack needs
fixing.
Silence is golden and noise can be expensive especially
when somebody else is talking. I like surrounding
myself with the wonderful sounds of silence.
I do not even like talking to myself. I do not
listen anyway so what is the use.
Often in my life, I have regretted saying something,
but never, to my knowledge, have I regretted keeping
my mouth shut. Yes, I will stand up for some
things, but many things I will just sit down and take
it. No reason to get all riled up when what people
are talking about is like a breeze on a summer afternoon.
It comes for a moment and then it has gone,
and where it goes, nobody knows.
The apostle Paul knew what to stand for. "Stand
fast therefore in the liberty wherewith Christ hath
made us free, and be not entangled again with the
yoke of bondage" (Galatians 5:1).
If you do not stand for something good, you will
fall for anything, usually bad.
Rev. James L. Snyder is pastor of the Family of God Fellowship, PO
Box 831313, Ocala, FL 34483. He lives with his wife, Martha, in Silver
Springs Shores.E-mail jamessnyder2@att.net ( mailto:jamessnyder2@
att.net ) . His web site is www.jamessnyderministries.com ( http://www.
jamessnyderministries.com) .
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