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Mountain View News Saturday, January 31, 2026 FOOD, DRINK AND FUN! 55
Mountain View News Saturday, January 31, 2026 FOOD, DRINK AND FUN!
Peter A. Dills
https://
podlink/1116885432
THE LITTLE THINGS THAT AREN’T SO LITTLE
As Cheeseburger Week winds down, the Chamber of Commerce is
busy counting votes. By the time you read this, the usual suspects will
probably rise to the top—and that’s okay. Consistency has a way of being
rewarded.
This past week, someone asked me a question I appreciated more than
Who’s going to win?
They asked: What do you actually look for when you review a
restaurant?
I don’t walk in with a clipboard. I walk in through the front door, just
like everyone else.
The first thing I notice isn’t the menu—it’s the room. Does someone
look up and say hello, or do I feel like I’ve interrupted something? You
can learn a lot about a restaurant in the first thirty seconds.
Before the food ever hits the table, I usually notice something unglamorous but important: the restrooms.
My father used to say, clean bathroom, clean kitchen. Over the years, I’ve found very little reason to
argue with that logic.
Then there’s value—and value is not the same thing as price. A $28 beef dip at Houston’s can absolutelybe a value if it delivers. What I tend to shy away from are the little things that add up fast: $25 valet
parking, $10 chips and salsa, charges that show up before you’ve even decided if you’re comfortable.
I pay close attention to the staff. Not how polished they are, but how present. Do they know the menu,
or are they reading it back to me? Can they suggest something with confidence? Even better—do theylet me try a small taste before I commit? That usually tells me the kitchen believes in what it’s serving.
And yes, the food matters. A lot. But great food is rarely just about the recipe. It’s execution. It’s
consistency. It’s whether the kitchen is paying attention that day.
But if I had to narrow everything down to one thing, I’d borrow an idea from the movie City Slickers
with Billy Crystal. That one thing.
Did a manager—or someone in charge—stop by the table? I call it table touching, and it’s muyimportante. Not hovering. Not interrupting. Just checking in. Asking how things are going. Letting you
know someone is minding the store.
Restaurants that do this almost always run better. Problems get caught early. Guests feel seen. And when
someone takes the time to stop by your table, it sends a simple message: we care.
One of my favorite moments—and it doesn’t happen often enough—is when I walk in and they alreadyknow my drink. That doesn’t happen by accident. That comes from paying attention.
Cheeseburger Week brings excitement, debate, and plenty of opinions. That’s part of the fun. But when
the votes are counted and the banners come down, these are the things that linger.
I’m not just reviewing what’s on the plate.I’m reviewing how it feels to walk in the door—and whether
anyone noticed I was there.
thechefknows@yahoo.com check out my podcast DiningwithDills
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