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BUSINESS NEWS & TRENDS
Mountain Views-News Saturday, January 3, 2015
FAMILY MATTERS By Marc Garlett
FROM “LESS” TO “YES”
The painful truth: Sellers who do not price their property competitively are the most likely targets of lowball
offers. In soft markets, buyers are more prone to make low offers on listings seen to be priced too high. Listings
that don’t sell usually require price reductions, which in turn often mean ultimately accepting an offer lower than
you could have received by pricing aggressively from Day One.
Since selling your home can be such an emotional and subjective experience, it’s easy to understand why
you’d be reluctant to counter an offer below your asking price. But rather than feel insulted, try to see it as the
beginning of a dialogue that could ultimately produce a sale.
If you feel any of the terms or conditions of the offer are unacceptable, ask your agent to present a counter-offer.
Sometimes buyers and sellers don’t really know beforehand what price they’ll accept until they’ve begun the
negotiations. For example, a buyer might agree to a higher price than planned if interest rates suddenly drop.
If you’ve received a lower than expected offer, but the buyers have proven their qualifications and commitment
by securing loan pre-approval, you have grounds for serious consideration. The process of counter-offering can
be swiftly settled or carry on ad nauseam. Be prepared to explore all options and act quickly before letting your
negotiations fail.
LIFE LINES by Amanda Rogers
Many of my coaching clients come to their last session in December
wanting to talk about resolutions and how to make changes in the New
Year. I respond by asking the client to leave the room. No, really. I instruct
my client to wait outside and send in their “Saboteur” instead. You know,
the self-judge we all have. That powerful, internal voice that tries to
convince us we’re not good enough and gets in the way when we want to
make positive changes.
Seconds later, the Saboteur enters the room (cleverly donned as my
client) acting a bit on edge. It tells me we have to keep it short because New
Years is a very busy season for Saboteurs, with resolutions to discourage
and promises to hinder. I invite it to sit, assuring it that it is welcome and
that I just want to get to know it.
I can see it relax…a little. I ask the Saboteur what exactly calls it
forth. It tells me that whenever my client takes the initiative to illicit
change in his life, an alarm sounds, waking the Saboteur from its slumber.
I ask the Saboteur what it is most fond of saying to my client. It tells me it
uses whatever manipulation the moment calls for. Examples? “You’re not
good enough,” “It’s too hard,” “It won’t work anyway,” “You can do it later,”
“You’re fine the way you are,” “It’s too scary,” “ You might get hurt,” “You
don’t deserve it” … Whatever angle it knows will be most triggering. And
how does it know what triggers my client? Well, the Saboteur explains to
me that it’s known him for a very long time. Yes, they go way back.
I ask the Saboteur what it is trying to accomplish with all its negativity. Its tough exterior softens. It quietly confesses
that all it really wants to do is protect my client from danger, loss of relationship, and a catastrophe of some kind. It’s there
to keep him from taking potentially unsafe risks. “I understand,” I say. “But you are most commonly overcautious at times
that call for great risk, for the sake of positive change! And it’s very CONFUSING because when you recite an old litany
of judgment, rules and limiting beliefs, my client actually hates you and trusts you at the same time! Making my job very
difficult!”
The Saboteur pauses, deciding whether or not to admit something to me. “I fear that if I take a vacation, I’ll be forgotten.
I’ll be out of a job.” “No,” I counter. “My client needs you. Sometimes your voice gives him instruction, or reminds him of
past scenarios he may have chosen to forget. Sometimes you actually challenge him to commit to something. The harder
he pushes against you the more committed he becomes to the change he’s trying to make.” It seems as if I’ve struck a chord.
As a rule, I never let any of my clients’ saboteurs leave before asking their name. If my clients are going to live with
these Saboteurs, they should know exactly with whom they are dealing. I’ve met quite a host of colorful characters in my
office around the New Year…Captain Inertia, Lady Nit Picky, Madam Martyrdom, Dr. Did It Wrong, Sir Never Satisfied,
to name a few.
Finally, I thank the Saboteur for coming in and I tell it how I see its future relationship with my client. I suggest that
up until now it has loved my client with fear. And fear stifles life and gets in the way of fulfillment and our freedom to
complete ourselves. I suggest we re-negotiate the relationship a bit. And I suggest that it put out an all points bulletin to all
Saboteurs the world over, from me. “Lead with love! Help us remember lessons we’ve learned in our past so we don’t have
to learn the same lesson over and over again! And as long as all you Saboteurs out there approach us with a healthy sense
of safety that doesn’t hinder or control us, none of you will be out of a job.”
Satisfied, the saboteur and I ask the client to come back into the room and the three of us toast to the New Year.
To continue the conversation join me at www.amandarogerscoaching.com
HOW TO CORRECTLY NAME
BENEFICIARIES FOR YOUR IRAS
As I help clients get their financial affairs in order,
one of the most common mistakes I see is how
beneficiaries are named on IRAs. As we kick off the
New Year I want to encourage you to look at how
you’ve named the beneficiaries of your IRAs.
You see, you could be unintentionally reducing
your family’s wealth potential if you do not properly
designate the beneficiaries of your IRAs. The
ramifications of this mean your IRA assets could pass
to the wrong people or entities, so how you execute
your beneficiary designations is critically important.
Here are some issues to be aware of regarding your
IRA beneficiaries:
Spouse: A surviving spouse can either roll the
funds into his or her existing IRA or establish an
inherited IRA and take distributions that will be
calculated based on his or her life expectancy. It is
often (though not always) a good idea to name your
spouse as the primary beneficiary of your IRA.
Children: Just like spouses, children can stretch
required distributions from an inherited IRA over
their own life expectancies. But be careful. Naming
minor children as primary or even contingent
beneficiaries is almost never a good idea.
Trusts: A trust can be named a beneficiary of an
inherited IRA (and this is often the right way thing
to do), but there are a number of complex issues
involved, so be sure to consult with an attorney for
guidance.
Contingent beneficiaries: A surviving spouse
may wish to disclaim interest in an inherited IRA,
so the assets can pass to children or grandchildren.
Therefore, it is important to name secondary as well
as primary beneficiaries for your IRA so assets remain
within the control of your family. Naming the right
contingent beneficiaries is often as important as
naming the right primary beneficiary.
If you’d like to learn more about how to properly
protect retirement accounts or other financial
assets for loved ones or have other estate planning
questions, call our office today to schedule a time for
us to sit down and talk. We normally charge $750 for
a Family Estate Planning Session, but because this
planning is so important, I’ve made space for the
next two people who mention this article to have a
complete planning session at no charge. Call today
and mention this article.
Happy New Year to you and yours,
A local attorney, father, and CASA volunteer
(Court Appointed Special Advocate for Children),
Marc Garlett is on a mission to help parents protect
what they love most. His office is located at 49 S.
Baldwin Ave., Ste. G, Sierra Madre, CA 91024. Call
626.355.4000 to schedule an appointment to sit down
and talk about ensuring a legacy of love and financial
security for your family or visit www.GarlettLaw.com
for more information.
BUSINESS TODAY
The latest on Business News, Trends and Techniques
MONICA HUBBARD, EL PATRON NAMED
ALTADENA’S BEST FOR 2014
Citizen of the Year Monica Hubbard
Monica Hubbard has spent her career
putting disparate things together to make
a greater whole. From 1966 through 1999
she conducted choirs in academic, church
and community settings. When Caltech first
admitted women undergraduates, she taught
voice and conducted choirs there from 1972-
1999, as well as conducting choirs for public and
private schools. She was the national repertoire
and standards chair for the American Chorale
Directors Association and was instrumental in
getting ACDA to have a national women’s honor
choir perform at a national convention, as well
as working to develop and commission new
choral works. She also started the first database
of repertoire composed specifically for women’s
voices, and repertoire for upper voices by
women composers.
After 27 years at Caltech, she left conducting
to open a consulting practice for arts and social
services nonprofits with a focus on board development and
capacity-building. Her clients have included the Pasadena
Playhouse, Los Angeles County Arts Commission, the
AIDS Service Center, and Occidental College.
Her foremost tool has been her computer: “Caltech
gave me my very first computer,” she said, and she
quickly mastered its possibilities in terms of research,
communication, and creating databases, and carried this
into her consulting work. Along the way, she created
“Wired Women,” a weekly email newsletter that covered
women’s issues and events in the greater Pasadena area.
But as an Altadena resident, she said she also wanted
to connect “the people who were doing positive things”
closer to home, and created a second newsletter, the
“Altadena Women’s Network.” She also began to work more
closely with and cultivated relationships in the Altadena
community, serving as a neighborhood watch co-captain,
joining the Sheriff’s Community Advisory Committee
and serving on the town council’s Public Education
Committee. She is a member of multiple community
groups, including Altadena Heritage, the Altadena
Historical Society, and Friends of the Altadena Libraries,
among many others. She is a founding member and/or
board member of Invest in PUSD Kids, Pasadena Village,
and the Pasadena Educational Foundation. She was also a
member of the Altadena Chamber of Commerce Board of
Directors from 2007-2009.
More recently, she has been involved in founding
two organizations: the Altadena Library Alliance, which
recently succeeded in passing Measure A, assuring
funding of the Altadena Library District through a special
parcel tax for the next ten years; and Neighbors Building a
Better Altadena. A group that was started to raise concerns
about a Walmart Neighborhood Market opening in
Altadena, NBBA is now working on making Altadena’s
business districts more “walkable” and art-filled. NBBA
models working with other organizations, such as the
Altadena Town Council and Chamber of Commerce, to
cooperatively make concrete things happen to improve the
community.
“I really like connecting people with resources,”
Hubbard said. “When I see people do good, I like to help
them in any way possible.”
As for being named Citizen of the Year, “I’m surprised
and delighted,” Hubbard said. “It’s an honor. When I look
at some of the people who received it in the past, it’s a little
humbling.”
Business of the Year: El Patron Mexican Restaurant
For a relatively new business -- it will be five years
old in May -- El Patron Mexican Restaurant has already
made a big splash in Altadena. Not only has it gotten a
reputation for good, hearty food and excellent service --
and has opened a second location -- but you can count
on the restaurant helping out at local events, fundraisers,
and other gatherings, giving back to the community that
brought it success.
All this in a location that has seen many restaurants
come and go over the years. El Patron is here to stay.
Owner-founder Alex Cortes comes from a family in
the restaurant business, and always wanted to have a
restaurant of his own. He was working for an Irwindale-
based candy distributor ten years ago when he opened his
first restaurant with his brother at an Irwindale location.
They sold that business after a year, and Cortes continued
working for the candy distributor.
When his employer announced it was moving to El
Segundo, farther from home, Cortes began looking for
another opportunity to open his own restaurant. An
amateur boxer, Cortes said that he went to his gym one
evening, found it closed, and decided to drive around a
bit in the late night. In Altadena, he came across a “For
Rent” sign at a wedge-shaped Googie-style building
almost on the corner of Lake Avenue and Altadena Drive,
a site where many restaurants were born and died over the
years.
He called the landlord, took a tour of the building, and
decided it was what he was looking for. While he and his
wife Margarita had saved money for a down-payment on
a home, she encouraged him to invest their money in the
restaurant he always wanted.
Cortes said that, when the landlord called to offer him
the building, they were in the hospital, with Margarita in
labor. That day, his son was born, and the next day, he had
a restaurant.
While the original location at 2555 N. Lake Avenue is
a full sit-down restaurant, they opened another location at
Lincoln Crossing, 2234 Lincoln Avenue, that emphasizes
take-out Mexican food.
El Patron has also branched out to help the community
in many ways. Once a month, the restaurant holds a
fundraiser where 15 percent of the proceeds go to a local
organization. Beneficiaries have included the Altadena
Relay for Life, the Altadena Library Alliance, and the St.
Mark’s Church Haiti fund.
El Patron’s pop-up tent also shows up at community
events, including the Farnsworth Park summer concert
series, the Altadena Community Center 10th Anniversary
Celebration, the North Lake Pole Holiday Festival and
Sidewalk Sale, and it has been part of last year’s “Taste of
Altadena” at the Chamber of Commerce annual meeting.
“I feel good -- it’s exciting,” Cortes said about the
Chamber’s honor. “I wasn’t expecting to be Business of the
Year. It’s an accomplishment for me and my team.”
El Patron Mexican Restaurant and Monica Hubbard
will be honored at the Altadena Chamber’s installation
of officers and “Taste of Altadena” dinner at the Altadena
Town & Country Club on Feb. 6, 2015.
By La Quetta M. Shamblee,MBA
Success happens when preparation meets opportunity.
Developing a marketing kit is one of the things that
every entrepreneur needs to complete. It will be used
to support the successful launch and promotion of a
business and should include the following items:
Logos & Taglines
McDonald’s golden arches and the Nike swish are two
of the most familiar corporate logos around the world.
Each one is simple, with very little detail, which makes
it easy to recognize no matter its size. A logo should be
designed so that it is still easily recognizable when it is
reduced to a size small enough to fit onto a business card.
A tagline, also referred to as a slogan, should be succinct
and memorable like the Nike “Just Do It” tagline that
launched a marketing campaign that is remembered to
this day. Many companies have several designs of their
logo, including some layouts that include the company
name or tagline.
Internet Presence
Every entrepreneur needs to determine which
combination of digital media will best meet the needs
of the company. Websites are no longer the only
centerpiece of an online presence now that an increasing
number of social media services can be customized with
features to display and sell products, support customer
dialogue and include links that allow visitors to choose
the social media tool of their liking.
Business Cards
Traditional business cards are still in demand as they
remain one of the most inexpensive, tangible business
tools that can be distributed to potential customers.
Like the logo, the design should be simple and the style
and size of the font should be easy to read. Too much
information will make it look crowded and difficult to
read. The main purpose of a business card is to provide
contact information and where to find your company
online or on social media.
Brochures, Flyers or Postcards
Businesses that cater to those in the Baby Boomers
generation and older will still find it necessary to include
printed marketing materials in the tool kit. These
collateral materials should convey professionalism and
be designed to convey the image and message that will
encourage people to visit your website, join you on
Facebook®, Twitter®, Pinterest® or other digital media.
Younger people are inclined to use smart phones, tablets
and computers to view information from businesses
attempting to bring them in as customers.
Once completed, each tool in the marketing kit can be
used to build the company’s brand.
BASIC BUSINESS MARKETING TOOL KIT
2014 Honorees - El Patron Co-Owner Alex Cortes and
Community Activist Monica Hubbard
INSTAGRAM SYSTEM: POST ONCE, POPULATE MANY
Building systems for your social media will save
you time and help you get your message out.
There are lots of ways to set up your tools so
you can post in one place and populate others.
Instagram is a great starting tool in a system. You
can take a picture from your smart phone, post
it on Instagram and it will automatically post on
Twitter, Facebook and your website.
Here are two easy steps that will build a system
for your Instagram posts:
-Instagram settings: choose “share settings.”
Select Facebook and Twitter and follow the
instructions to link to your accounts. You can
set up your Facebook feed to go to your personal
profile page or to a business page you admin.
- Add a feed to your website: Use a widget maker
like Snapwidget.com to create code that you can
install on your website. There are several widget
format types to choose from (grid, slide show,
scrolling etc.) This is a great way to keep images
current on your website.
Setting up systems saves you time and extends
the reach of your content.
About MJ: MJ and her brother David own
HUTdogs, a creative services business that
specializes in Internet Marketing strategies
and Social Media. They offer social media
management services and help their clients
build a strong on-line presence. “Like” them
on Facebook for trending news in social media,
internet marketing and other helpful tips, www.
facebook.com/hutdogs.
Sign up for their upcoming classes, webinars and
presentations at: www.hutdogs.com/workshops/
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